Returns & Exchanges

We want you to love your Hismile™ smile, which is why we offer a 30-day return window for products that don't meet your expectations. If you are not completely satisfied with your results, our dedicated support team is here to assist with a seamless exchange or refund process.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to begin the process.

2

Package Your Items

Ensure the products are securely packed in their original packaging to prevent damage during transit.

3

Affix Shipping Label

Download and print your prepaid shipping label from the portal and attach it clearly to the outside of your parcel.

4

Receive Your Refund

Once our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing