Frequently Asked Questions

Everything you need to know about your smile journey.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by location, usually ranging from 7-14 business days.

Are your teeth whitening products safe for sensitive teeth?

Yes, our PAP+ formula is specifically designed to provide effective whitening results without the sensitivity or irritation associated with traditional peroxide-based products.

What is your return policy?

We offer a 30-day money-back guarantee on all orders. If you are not satisfied with your results, please contact our support team to initiate a return process.

How often should I use the V34 Colour Corrector?

For best results, we recommend using the V34 Colour Corrector daily as a brightening booster or before a special event to conceal yellow tones.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.

Are Hismile products vegan and cruelty-free?

Absolutely. We are proud to be 100% vegan and cruelty-free. We do not test our products or ingredients on animals.